Customer Success Stories

Commercial & Domestic Customers

Responses From Plumbing and heating Customers

A selection of recent work carried out in & around Swindon

Worked hard and wouldn’t give up, and that on a job no one else wanted

Good morning. We are absolutely delighted with the work. For some reason his name escapes me, but your guy is lovely, worked hard and wouldn't give up, and that on a job no one else wanted to do at all. Thank you! Mr Rota 13/10/21

Delighted with the heating

Am delighted with the heating which works very efficiently, so your idea of cleaning out the radiators was right, many thanks. Mrs Dawson 7/6/21

Cleared up daily

Thank you, all the guys were very respectful, polite and happily cleared up daily after the work they had undertaken each day. Miss Ryan 1/7/21

Engineer Sorted the problem out very quickly

Well done Lincoln Gas! Responded to my call within 24 hours. Your Engineer Niall was very smart, extremely competent, very polite and sorted the problem out very quickly. Thank you all again for a good experience. Mr Smith 11/7/21

Brewery Boiler

Just a quick email to say thanks for sorting the brewery boiler out so quickly yesterday and today, really appreciate it. Mr Titchener/Arkells 10/3/21

Service and safety check

Thank you for doing a great job and will be in contact for any repairs or this time next year for its usual service and safety check. Mrs House (04/03/21)

Refit Bathroom – 3 days of absolute professionalism

‘We have used Lincoln Gas for some years now for Boiler Service and general plumbing jobs. They have always been very professional with a friendly, businesslike approach at all times. This gave us confidence to use them to refit a bathroom by removing the bath and...

A good professional job

‘Thank you for installing the new boiler so quickly – a good professional job’ Mr Simpkins Response for Pluming Work to install a new boiler in Nov 2020

Prompt, professional and efficient

‘I was very pleased with the prompt, professional and efficient service I recently had from Martin’ Mr Startup Work Carried out in Sep 2020

Plumbing work carried out in Jan 2020

‘Please find enclosed cheque for £XXXX.XX being payment for this invoice. Thank you for a clean & tidy job – most impressed. Mrs Barbara Dean

We’re really pleased

Response for plumbing work carried out by Lincoln Gas in nov 2018

Many thanks for the invoice we have transferred the money this evening against the invoice no provided. Please let me know you’ve received it ok. We’re really pleased with the work carried out and look forward to using you again in the future.

Many thanks

John Nov 18

Prompt and competent attention

‘Thank you for your bill and your usual prompt and competent attention to my problem. The new thermostat is so much easier to read and use’ Mrs Whittall Plumbing work carried out t Nov 2019

Water pressure is excellent

Response for plumbing and heating work carried out by Lincoln Gas in May 2019

Hi Adam

We’d like to say a big thank you to the guys for doing a great job here yesterday. They ended up being here for 13 hours to complete it, which we are grateful for. The water pressure is excellent from all the outlets.

Thank you all again.

Kind regards

Caroline and Robin May 19

Installing the new boiler

Response for plumbing and heating work carried out by Lincoln Gas in May 2019

Dear Adam and Chris,

I would just like to thank you for doing such a good job in installing the new boiler at ********* Road. When I visited the property today, I was delighted with what l saw. You really wouldn’t have known you had been there. I have therefore settled the invoice tonight but would ask you to email me the guarantee for the boiler and a copy of how to operate the controller please. Because my tenants our Turkish it’s difficult to understand them, so want to make sure I am aware of the workings.

Many thanks

Jane May 2019

Underfloor Heating

Response for underfloor heating work carried out by Lincoln Gas in April 2019

Hi Kris,

Just to let you know the floor is now poured and can a big thank you to you and Ross for your patience and help, you have a good team around you.

Much appreciated.

Rgds Kevin April 19

..lovely men who work for you

Response for plumbing and heating work carried out by Lincoln Gas in April 2019

Transfer arranged, please look out for it. Many thanks for the work done and the lovely men who work for you. The house felt so empty when they left.

Regards, Penny April 19

Did a great job

Response for plumbing and heating work carried out by Lincoln Gas in April 2019

Hi Adam & Chris,

A big thank you to your man for the job at Southampton he did a great job. No one likes doing night shifts I know, thankfully they aren’t too frequent.

Mark April 19

Best Wishes, Margaret

"With many thanks for dealing very promptly with the problem with my boiler, in such a friendly & considerate manner. It is lovely to be warm again! - October 2018."

Many thanks John

We’re really pleased with the work carried out and look forward to using you again in the future. - November 2018.

Regards Mike

Thank you for all your help in resolving the issues with the connectivity. I will certainly recommend your company to anyone that asks me, I found every one of your engineers, polite, courteous and helpful. - November 2018.